Smart Inspect, powered by Tracker, brings cameras and AI directly into Realpage Facilities, extending the power of Lumina to help teams document property conditions, complete inspections, and identify what needs attention.
Property inspections have traditionally relied on someone walking a unit, checking boxes, taking photographs, writing notes, and deciding what needs to be documented. Smart Inspect introduces a new approach: cameras and AI help capture what is happening inside the property and turn those observations into useful information automatically.
As an onsite team member walks an apartment with any iOS or Android mobile device, Smart Inspect can help identify conditions, document potential damage, recognize appliances and assets, and complete inspection requirements along the way. Property teams remain in control, reviewing findings, adding context, and making the decisions that require human judgment.
Capture More. Document Less.
- Identify potential damage.
- Automatically complete inspection checklists.
- Keep visual evidence connected to every finding.
- Bring important issues forward for review.
Smart Inspect helps reduce the manual work between seeing something in the property and documenting it in an inspection. Instead of requiring teams to review dozens of photographs or manually translate every observation into a checklist, AI helps organize what was captured and surface what deserves attention.
From Inspection to Action
Smart Inspect connects what teams see directly to the Realpage Facilities workflows they already use.
An inspection is most valuable when what is observed leads to the right next action. A damaged countertop may require review, a failed appliance may need repair or replacement, and an incomplete turn may affect when the next resident can move in. Today, connecting those observations to action can require teams to review photographs, interpret notes, update inspection checklists, and determine what needs attention.
Smart Inspect helps close that gap. Camera-based capture and AI help identify and organize observations as the property is being documented, turning what teams see into structured information that can move through the Facilities workflows already used to operate the property.
The result is a more direct path from inspection to action. Teams can spend less time searching through photographs and reconstructing what happened, while managers gain clearer visibility into the issues requiring attention. Identify what matters sooner, document it more consistently, and help the right people take the next action.
More Consistent Move-Outs
Better documentation can lead to more consistent decisions.
During move-out, Smart Inspect can help teams document changes in condition and identify potential resident-caused damage while keeping the visual evidence connected to the finding. Early Tracker users have reported greater consistency in security deposit assessments, significant reduction in inspection times and clearer accountability when damage is identified, while teams continue to apply their own policies and requirements.
One Inspection. A Smarter Portfolio.
Every inspection can contribute to a better understanding of the physical property.
Lumina is helping Realpage customers use AI to make operational information more actionable. Smart Inspect adds another powerful source of intelligence to the Lumina suite: what can actually be observed inside the physical property.
Over time, those observations can help operators understand recurring maintenance needs, appliance performance, damage patterns, turns, renovations, and changes in asset condition across communities.
What begins with one employee walking one apartment can ultimately become something much bigger: a new source of property intelligence across the portfolio.
See the condition. Understand what matters. Take action.
Smart Inspect, powered by Tracker, is expected to begin rolling out to select Realpage customers in November 2026, with broader availability to follow.
