Tracker Subprocessor List

Last updated: August 12, 2026

Tracker engages the following subprocessors to provide the services. This list is incorporated by reference into the Data Processing Addendum executed between Tracker and Customer.

Amazon Web Services (AWS)

Service: Cloud hosting, storage, database, authentication, and content delivery.

Customer Data Processed: All customer data: property and unit records, inspection photos and videos, 3D scans and floor plans, generated reports, user account data, databases, and backups.

OpenAI

Service: AI processing (inspection analysis, appliance identification, report generation, in-app assistant).

Customer Data Processed: Inspection photos and video frames, property and unit metadata, and user prompts submitted to AI features.

Google Maps Platform

Service: Address validation, geocoding, and address autocomplete.

Customer Data Processed: Property addresses and geographic coordinates.

Twilio

Service: SMS delivery and phone number verification for sign-in.

Customer Data Processed: User phone numbers and one-time passcodes.

Apple (APNs)

Service: Push notification delivery to iOS devices.

Customer Data Processed: Device push tokens and notification content (e.g., inspection and report status).

Google (Firebase Cloud Messaging)

Service: Push notification delivery to Android devices.

Customer Data Processed: Device push tokens and notification content (e.g., inspection and report status).

Sentry

Service: Error reporting and application monitoring.

Customer Data Processed: Application diagnostics and error traces (configured to avoid sensitive customer content).

Google Workspace

Service: Email and operational communications.

Customer Data Processed: User email addresses and limited operational communications.

Slack

Service: Internal quality-assurance and operational tooling.

Customer Data Processed: Internal QA reports and diagnostics, which may include application screen recordings.