Tracker Cookies Policy

Last updated: May 2026

This Cookies Policy explains how Tracker Group, Inc., Tracker Group, LLC, and their affiliates, as applicable (“Tracker,” “we,” “us,” or “our”), use cookies, pixels, web beacons, local storage, software development kits, and similar technologies when you visit or use our website located at https://mytracker.ai, the Tracker platform, and any related websites, applications, products, or services that link to this Cookies Policy (collectively, the “Services”).

This Cookies Policy should be read together with our Privacy Policy and Terms of Service. Capitalized terms not defined in this Cookies Policy have the meanings given to them in our Privacy Policy or Terms of Service.

By using our Services, you acknowledge that we use cookies and similar technologies as described in this Cookies Policy. Where required by applicable law, we will request your consent before using certain cookies or similar technologies.

1. What Are Cookies?

Cookies are small text files that a website or service provider places on your computer, mobile device, or other internet-connected device through your web browser. Cookies allow a website or service to recognize your browser or device and store certain information.

Cookies can help websites remember information so you do not have to re-enter it during your visit or the next time you visit. Cookies can also help websites understand how visitors interact with pages, features, emails, and services.

2. Similar Technologies We Use

In addition to cookies, we may use similar tracking and storage technologies, including:

Web beacons and pixels. These are small image files or code snippets embedded in a webpage or email that help measure usage, interactions, and activity.
Local storage. This allows information to be stored locally on your browser or device.
Session storage. This allows information to be stored temporarily during a browser session.
Log files and server logs. These automatically collect information such as IP address, browser type, device information, operating system, pages visited, referring pages, timestamps, and interactions with the Services.
Analytics technologies. These help us understand aggregate usage patterns, diagnose technical issues, improve the Services, and measure performance.
Advertising and marketing technologies. These may help us provide, measure, and improve marketing content and understand whether our communications are relevant.

In this Cookies Policy, we refer to cookies and similar technologies collectively as “Cookies.”

3. Types of Cookies

Cookies may be either session Cookies or persistent Cookies.

Session Cookies are temporary Cookies that are deleted when you log out of the Services or close your browser.

Persistent Cookies remain on your device after you close your browser and may be used by your browser on later visits to the Services. Persistent Cookies can be removed by following your browser’s instructions.

Cookies may also be either first-party Cookies or third-party Cookies.

First-party Cookies are set by Tracker.

Third-party Cookies are set by third parties that provide services to Tracker, such as analytics, hosting, security, communications, customer support, payment processing, advertising, or marketing providers.

4. Why We Use Cookies

We may use Cookies for the following purposes:

4.1 Strictly Necessary Cookies

These Cookies are required for the Services to function. They help us provide core features such as account login, authentication, security, fraud prevention, load balancing, network management, payment flows, user session management, and remembering privacy or cookie preferences.

Because these Cookies are necessary to provide the Services, they generally cannot be disabled through our cookie tools. You may be able to block them through your browser settings, but doing so may prevent parts of the Services from working properly.

4.2 Functional Cookies

These Cookies help us remember choices you make and provide enhanced functionality. For example, they may remember preferences, account settings, region, display settings, or information you have entered so that you do not need to re-enter it during your visit or on your next visit.

4.3 Analytics and Performance Cookies

These Cookies help us understand how users interact with our website and Services. They may collect information about pages visited, time spent on pages, links clicked, search terms, browser type, device type, referring URLs, and usage patterns.

We use this information to compile statistics and analysis, improve our website and Services, diagnose and fix technical issues, understand traffic and interaction patterns, and develop better experiences and tools.

4.4 Advertising and Marketing Cookies

These Cookies may be used to provide, measure, personalize, and improve advertising, marketing communications, and content that may be relevant to your interests. They may also help us understand how users interact with marketing emails and other communications.

Where required by law, we will obtain your consent before using advertising or marketing Cookies.

4.5 Security and Fraud Prevention Cookies

These Cookies help protect the Services, detect and prevent fraud, abuse, unauthorized access, security incidents, and other harmful activity, and enforce our Terms of Service and other policies.

5. Information Collected Through Cookies

Cookies may collect or help us infer information such as:

IP address;
browser type and version;
device type and identifiers;
operating system;
user settings;
referring and exit pages;
pages or features visited;
dates and times of visits;
time spent on pages or features;
links clicked;
search terms;
interactions with marketing emails and communications;
account login status and session information;
approximate location inferred from IP address; and
information about how your device interacts with our website and Services.

Some of this information may be considered Personal Information under applicable law. Our handling of Personal Information is described in our Privacy Policy.

6. Third-Party Cookies and Service Providers

We may allow third-party service providers to use Cookies on our Services to help us operate, secure, analyze, support, market, and improve our website and Services.

These providers may include companies that help us with hosting, infrastructure, analytics, customer support, communications, payment processing, fraud prevention, security, advertising, and marketing.

Third parties may use Cookies and similar technologies according to their own privacy policies. We do not control third-party Cookies after they are set by third parties, and their practices are governed by their own terms and policies.

7. Cookies and Your Account

If you have a registered account, Cookies may allow us to recognize your browser and associate it with your account. We may use Cookies to determine whether you are logged in, maintain your session, remember your preferences, and provide account-related functionality.

You are responsible for maintaining the confidentiality of your account credentials and for controlling access to devices and browsers that may remain logged in to the Services.

8. Cookies in Emails

We may use web beacons, pixels, or similar technologies in emails to understand whether an email was opened, whether links were clicked, and how recipients interact with our communications. This helps us improve our communications, measure engagement, and provide more relevant information.

You can opt out of marketing emails by using the unsubscribe link included in those emails or by contacting us as described below. Even if you opt out of marketing emails, we may still send administrative, transactional, security, billing, account, or service-related communications.

9. How to Manage Cookies

You have several options for managing Cookies.

9.1 Browser Controls

Most browsers automatically accept Cookies, but you can usually change your browser settings to block Cookies, delete Cookies, or prompt you before accepting Cookies.

Please refer to your browser’s help documentation for instructions. Common browser controls include settings for deleting browsing data, blocking third-party Cookies, blocking all Cookies, or clearing Cookies for specific websites.

If you block or delete Cookies, some parts of the Services may not work properly, and you may not be able to access all features.

9.2 Device Controls

Your mobile device or operating system may provide settings that allow you to limit tracking, reset advertising identifiers, control app permissions, or restrict certain technologies. Please review your device settings for available options.

9.3 Email Controls

You can opt out of marketing emails by clicking the “unsubscribe” or “opt out” link in a marketing email or by contacting us. You may continue to receive non-marketing communications related to your account or use of the Services.

9.4 Advertising Industry Tools

Some advertising networks and industry groups provide tools for opting out of interest-based advertising. These tools may not stop all advertising, and they may not prevent all tracking or analytics. They may also depend on Cookies, so if you clear Cookies, you may need to set your preferences again.

9.5 Cookie Consent Tool

Where available, you may manage Cookie preferences through the cookie banner or preference center on our website. Strictly necessary Cookies may not be disabled through the preference center because they are required to provide the Services.

10. Do Not Track and Global Privacy Controls

Some browsers offer “Do Not Track” signals. Because there is no universally accepted standard for responding to Do Not Track signals, our Services may not respond to those signals.

Where required by applicable law, we will honor legally recognized browser-based opt-out preference signals, such as Global Privacy Control, for the browser or device that sends the signal.

11. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or opt out of certain processing of Personal Information, including certain Cookie-based processing.

Please review our Privacy Policy for more information about your privacy rights and how to exercise them.

12. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technologies, legal requirements, or Services.

When we update this Cookies Policy, we will revise the “Last updated” date above. If we make material changes, we may provide additional notice, such as by posting a notice on our website, displaying a notice through the Services, or sending an email.

Your continued use of the Services after an updated Cookies Policy becomes effective means you acknowledge the updated Cookies Policy.

13. Contacting Us

If you have questions, comments, complaints, or concerns about this Cookies Policy or our use of Cookies, please contact us at:

Tracker Group, Inc.
Attn: Privacy Issues
187 Wolf Road, Suite 300
Albany, NY 12205
Email: legal@mytracker.ai