Property management has always been an information business. Owners and operators make decisions based on what they know about their properties, rent rolls, maintenance history, resident activity, accounting records, work orders, vendor updates, and asset performance. Over time, property management software has become very good at organizing these records. However, one of the most important …
Continue reading “Computer Vision: The New Data Layer for Property Management”
The Great NOI Leak Every unit turn comes with a hidden question: how much damage is actually going unrecorded? Based on our work with property owners and managers over the past year, the answer is more than most people realize, and the financial consequences compound faster than you might expect. Tracker was built to solve …
Last week on the All-In Podcast, Jensen Huang shared a simple idea that stuck with me: “Every job has a task and a purpose. AI will take over the task so humans can focus on the purpose.” He used radiology as an example. Years ago, many believed computer vision would replace radiologists. The logic seemed …
Over the last two decades, innovations in proptech reshaped how residential property managers operate by creating a unified “digital system”. Rent ledgers, maintenance tickets, leasing funnels, and financial reporting moved from fragmented spreadsheets into unified systems of record. Managers gained real-time dashboards, operators scaled portfolios with confidence, and decision-making shifted from intuition to insight. Those …
Continue reading “From Atoms to Bits: The Rise of Spatial Intelligence in Real Estate”
If you talk to any large owner-operator, you’ll likely hear the same frustration: despite having experienced teams and well-defined processes, the average unit turn still drags on for 34.4 days. Yet the industry standard goal is just 5. Why the gap? It’s not a lack of effort. It’s not a lack of knowledge. The real …
Continue reading “Why Unit Turns Still Take 34.4 Days (and How Tracker Can Change That)”
Most “digital” checklists today are just paper checklists on a smaller screen. They may live inside your phone, but they still require someone to manually walk the unit, tap boxes, jot notes, and hope nothing gets missed. In many cases, they’ve become even more time-consuming, some stretching to 600+ items long. That’s not modernization. That’s …
Continue reading “A Smarter Way to Power Through the Make Ready Checklist”
Every unit turn comes with a set of familiar questions: Is this fridge still good? Can that stove make it through another lease? Should we replace it now or wait and risk a mid-lease failure? It’s a balancing act between cost, performance, and timing. And for many operators, it’s an act that happens with no …
You’ve walked the unit and you’ve got the scope. The challenge now is making sure everyone involved knows what needs to happen and when. In last week’s blog, we looked at the importance of early condition assessment. But even with a clear picture of what needs to be addressed, the question remains: how do you …
Continue reading “From Assessment to Action: Coordinating the Make Ready Team”
When a resident moves out, the countdown begins. Every day that unit sits empty adds to vacancy loss, and every delay compounds downstream. One of the most overlooked friction points in the unit turn process is simply how long it takes to assess the condition of the unit. Not just a quick look, but a …
Continue reading “Getting Eyes on the Unit: Why Early Condition Assessment Matters”
Vacancy loss is one of the most persistent and costly challenges in property operations. While it’s easy to quantify, calculated simply as the number of days a unit sits empty between tenants, it’s much harder to control. Even the best-run portfolios face significant revenue loss during the turn process. For an average 300-unit property, these …
Continue reading “Vacancy Loss: How a LiDAR Camera Could Change the Game”
