If you talk to any large owner-operator, you’ll likely hear the same frustration: despite having experienced teams and well-defined processes, the average unit turn still drags on for 21 days. Yet the industry standard goal is just 5.
Why the gap? It’s not a lack of effort. It’s not a lack of knowledge. The real culprit is often coordination.
The Hidden Bottleneck in the Make-Ready Process
When a resident moves out, the clock starts ticking. Every day the unit sits vacant represents lost rent and rising costs. Owners and operators know this better than anyone, which is why the question “What could a single day saved mean for your bottom line?” often sparks a sharp response.
The reality is, most operators are already pushing hard to shorten timelines. But the bottleneck isn’t always about speed of work. It’s about how well teams communicate and coordinate across vendors, maintenance staff, and management.
Tasks like painting, cleaning, carpet replacement, and appliance checks rarely happen in perfect sequence. If one vendor runs late or details are missed in the initial inspection, the entire timeline stretches out.
A Smarter Way to Coordinate Turns
Here’s the idea: what if a single camera scan of the apartment could instantly generate a digital task list inside your CRM or PMS, giving the make-ready team everything they need to start work immediately?
No handwritten notes. No back-and-forth phone calls. No waiting on someone to “type it all up later.” Just a clear, shared roadmap for the team, generated in minutes.
That’s exactly what we’ve built with the Tracker App.
How It Works
- 10-minute scan: Using the LiDAR camera on an Apple Pro device, a two-bedroom unit can be scanned in under 10 minutes.
- Visual + task list: The app overlays photos onto a digital floor plan, highlighting the unit’s condition. From there, tasks are automatically populated and organized for the turn team.
- Direct PMS integration: Data flows directly into your property management system, ensuring nothing is lost and everyone is working from the same information.
Instead of relying on manual notes or subjective inspections, teams get a consistent, unbiased view of the unit, and an actionable plan to move forward.
The Impact on Vacancy Loss
Let’s run the numbers. If the average turn takes 21 days, but the industry goal is 5, that’s a 16-day gap. Even shaving a few days off per unit adds up fast across a portfolio of thousands of apartments.
Reducing coordination delays is one of the fastest ways to reclaim those days. With Tracker, owners and operators are seeing the benefits almost immediately: faster turns, fewer missed items, and greater confidence in applying security deposits accurately.
The Bottom Line
Property management will always rely on people, but the right technology can take the pressure off teams and remove costly inefficiencies. By letting a 10-minute scan generate a coordinated task list, operators can cut through one of the biggest roadblocks in the make-ready process and get units rent-ready faster.
The result is simple: fewer lost days, less vacancy loss, and a stronger bottom line.
If you’re exploring ways to streamline your turn process heading into budget season, it might be time to see what a quick scan can unlock for your portfolio.
Download the Tracker App now and harness the power of computer vision and AI for yourself!
