Tracker

From Assessment to Action: Coordinating the Make Ready Team

You’ve walked the unit and you’ve got the scope. The challenge now is making sure everyone involved knows what needs to happen and when.

In last week’s blog, we looked at the importance of early condition assessment. But even with a clear picture of what needs to be addressed, the question remains: how do you organize the people, tasks, and decisions that follow?

Coordinating the Make Ready Process is complex with many roles, overlapping timelines, and constant dependencies. One person’s delay throws off the next. Paint can’t go up until the walls are patched. Carpet can’t be installed until the appliances are out. Someone’s still deciding whether the fridge should stay or go. Multiply that across hundreds of units and the result is a churn of emails, walk-throughs, and missed handoffs.

Even the best teams struggle to keep the moving parts aligned.

Coordinating Across Roles and Trades

For every unit turn, there’s an invisible sequence of decisions and dependencies:

  • Who’s handling carpet and paint?
  • Should flooring be repaired or replaced and how long will that take?
  • Is it time for a new fridge or can the old one last one more lease?
  • How are you going to coordinate with other members of the Make Ready Process team?
  • How do you confirm that the unit is now in full rental condition?
The work itself isn’t the constraint. It’s the coordination.
 
That’s where Tracker comes in: we bring structure and visibility not just to the unit condition, but to the entire Make Ready process.
 
From Scan to Sequence

With Tracker, a quick LiDAR scan using an iPhone or iPad captures a detailed view of the unit, including layout, visible damage, and key condition data.

That scan becomes the starting point for action, a single, structured record that lives inside your Property Management System and keeps the entire turn team, including maintenance, vendors, and supervisors, on the same page. No more repeat walk-throughs or fragmented communication. Instead, have clear, verified information from the start.

No More “What’s Next?” Moments

When condition data is digital, structured, and centralized, handoffs become smoother. Task assignments can be automated. Scopes can be firmed up faster. And instead of reacting to surprises, your team can move in a coordinated sequence, confident that the information is complete and up to date.
 
By removing guesswork and fragmented communication, Tracker helps properties:
  • Shorten idle time between trades
  • Reduce duplicate or delayed work
  • Confirm rent-readiness before listing

Smarter Turns Start with Smarter Tools

If the industry goal is a 5-day turn and the average is still closer to 21, it’s time to rethink how we move from insight to action. A single 10-minute scan can help reduce vacancy loss, eliminate chaos, and keep your team aligned from start to finish.

It’s not about rushing the work, it’s about removing the friction between steps. Tracker brings clarity to the process, so your team can bring units back to market faster and with confidence.